C-HOTELS Ltd., an Israeli company, company number 511218661, with its address at Hasivim 7 Petah Tikva (the “Hotel,\u201d \u201cwe,\u201d or \u201cus\u201d), respects your right to privacy. Your ability to make informed decisions regarding the use of your Personal Data (as defined below) is important to us. The purpose of this Privacy Notice (the \u201cPrivacy Notice\u201d) is to explain the Hotel\u2019s practices regarding the Personal Data collected when you use our Site (as defined below) and how the Hotel collects, uses, transfers, and secures the Personal Data it collects. Our Site (the \u201cSite\u201d) is intended to provide a convenient and secure platform for booking and purchasing accommodation and vacation packages at the Hotel. Your use of the Site of any kind, including leaving your details to contact the Hotel, constitutes your consent and approval of the terms of this Privacy Notice. Terms in this document that are not explicitly defined shall be interpreted according to the definitions provided in the Terms and Conditions of the Site, published at www.c-hotels.co.il (the \u201cTerms\u201d). The terms \u201cyou\u201d or \u201cyour\u201d in this document refer to any user of the Site. For any questions or issues regarding this Privacy Notice, please contact Info@c-hotels.co.il.<\/p>
Please note that this Privacy Notice applies to the Personal Data collected on our Site, and not to your use of the Simple Booking platform through which bookings are made. The Privacy Notice published on the platform of Simple Booking platform applies on the Personal Data collected via the Simple Booking platform, in conjunction with the general provisions below.<\/p>
\u201cPersonal Data\u201d means information relating to an individual, such as name, address, phone number, or email address, or as defined by law. You are not legally required to provide us with Personal Data; any provision of Personal Data is made solely with your consent. If you do not agree to provide some or all of the Personal Data, some or all of the Site and its Services may not be available to you.<\/p>
Personal Data We Collect <\/strong>
Communications: When you contact us (e.g., via our \u201cContact Us\u201d form, by email, or otherwise), request information, we collect the data you provide, such as your name, company (if applicable), contact details (phone, email), dates (e.g., date of birth, anniversary if you choose to provide them), postal address, and the content of your message or question. Additionally, if you upload User Content to the Site, we will also receive such Personal Data.<\/strong><\/li>
Registration for Newsletter and\/or for our Loyalty Program: If you register to receive our publications (including newsletters), join our customer club, we may collect your first and last name, email address, date of birth, and anniversary date.<\/li>
Activity and System Data: When you use the Site, we may automatically gather certain information about your device, such as your browser, operating system, IP address, device ID, mobile device identifiers, and\/or data about your usage of the Site.<\/li><\/ul><\/li><\/ol>
How We Use Your Personal<\/strong> Data<\/strong>. You agree and acknowledge that the Hotel may store the information you provide, as well as any additional Personal Data that may be collected about you, in its databases. The Hotel shall be entitled to manage such databases in accordance with applicable law as the database controller and to use the Personal Data in the manner described in this Privacy Notice, including for the purposes detailed therein.
Services and Adaptations<\/u>. We and our third-party service providers use the Personal Data we collect for the following purposes: (1) to provide you with access to the Site and provision of Services at the Hotel; (2) granting rights and benefits related to participation in our loyalty program; (3) providing support and assistance in resolving issues you or other users may encounter; (4) contacting you if necessary; (5) addressing inquiries, including those submitted via the Site, and responding accordingly; (6) preventing fraud attempts and safeguarding the security of the Site, as well as addressing any issues related to the Site; (7) managing the Hotel and its business operations, including customer retention, analyzing usage patterns on the Site, forecasting customer needs (including potential cancellations), and identifying market and customer trends and preferences; and (8) creating Lookalike Audiences that enable us to identify new potential customers with characteristics similar to our existing customers.<\/li>
Internal Needs<\/u>. We may use your Personal Data for internal purposes, including for the development of new Services and\/or content and\/or for the offering of new products, improving the Site or our Services and adapting them to our needs and\/or those of the users, developing new products or Services, analyzing activity volumes, performing financial assessments and forecasts, evaluating customer usage potential, using certain Personal Data for research, development and testing purposes, and adjusting server capacity to anticipated workloads.<\/li>
Statistical Information and Analytics<\/u> We and\/or our service providers use analytics tools to collect and analyze information about the use of the Site, such as the frequency of user visits, the pages viewed, and the websites or applications used before visiting the Site. By analyzing the information we collect, we may compile statistical data across various platforms and users, which helps us improve the Site or our Services, understand customer trends and needs, consider new products and Services, create Lookalike Audiences to identify and advertise the Hotel\u2019s Services to potential customers, and adapt existing products and Services to customer preferences. Such analytics tools include, among others, \u201cGoogle Analytics.\u201d Additional information about how Google collects data and how you can control such use can be found in Google\u2019s policy: https:\/\/policies.google.com\/technologies\/partner-sites<\/a>.<\/li>