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Change / Cancel Reservation

To cancel or change a reservation,
please contact us by: info@c-hotels.co.il

Cancellation policy at the Neve Ilan hotel and Hacienda Forest View:

Regular season:
7 days or less from arrival – 150 NIS per room.
48 to 24 hours from arrival – 50% of the total transaction.
Within 24 hours or less – Full charge

Peak Seasons- July, August, holidays:
From the moment the order is placed until 14 days before arrival – will be charged NIS 100 or 5% of the reservation value (whichever is lower – in accordance with the Consumer Protection Law)
14 to 7 days from arrival – 300 NIS per room.
7 days or less from arrival – 50% of the total transaction.
Within 48 hours or less – Full charge

Cancellation policy at the Almond Hotel:

From the moment the order is placed until 14 days before arrival – will be charged NIS 100 or 5% of the reservation value (whichever is lower – in accordance with the Consumer Protection Law)
14 to 7 days from arrival – 300 NIS per room.
7 days or less from arrival – 50% of the total transaction.
Within 48 hours or less – Full charge